Changelog

Follow up on the latest improvements and updates.

RSS

Highlighted Features
  • Add support for videos (mp4) in MMS.
  • Add support for reordering steps in a sequence.
  • New quick and improved slide-out for creating steps in a sequence.
Bug Fixes
  • Fixed an issue with contacts being added back to a sequence after removing them.
  • Other stability and performance updates.
Highlighted Features
  • Introducing a sleek sidebar navigation for enhanced user experience.
  • Revamped index pages for segments, groups, and template folders, offering improved accessibility.
  • Easily clone entire sequences for quicker workflow management.
  • Seamlessly delete sequences as needed for better organization.
  • Clone individual steps within a sequence for precise customization.
  • Delete specific steps within a sequence to refine your processes effortlessly.
Bug Fixes
  • UI fixes on the dashboard home page
  • UI fixes on the tags page
Highlighted Features
  • Goals and Benchmarks for setting team-level goals and tracking progress toward desired productivity improvements.
  • Sentiment Analysis for campaign/sequence replies
Updates
  • Now displaying campaign step title above each step for easier step identification
  • Added additional directory pages for company data for easier discovery
  • Added an option to specify recharge to amount for account auto-reload
  • Now displaying workspace logo when switching workspaces for easier identification
  • Default to recording and transcribing all campaign calls
  • Now showing card decline reason when making a payment
Bug fixes
  • Fixed an issue with extending ACW in the call bar causing a page error
  • Fixed call duration format shown in HubSpot
  • Fixed an issue with inbox plan upgrade not properly applied for some users
  • Fixed an issue with the licenses tab in plans and billing not loading properly for some users
  • Fixed an issue with out-of-office reply detection
  • Fixed an issue with call sequence stats not showing properly
  • Other stability and performance updates
Updates
  • Implemented Opt-out/Unsubscribe option for both email and SMS campaigns.
  • Updated the sitemap for company data pages, making it easier for users to access company information.
Bug fixes
  • Resolved an issue where associated member info was not showing up in HubSpot.
  • Implemented other stability and performance updates for an enhanced user experience.
  • Brand new call details page with transcription, speaker diarization, call summary, action items, sentiment analysis, and entity identification.
  • Now consistently showing member assigned to a conversation
  • Other stability and performance updates
  • Forward Distrobird calls to external numbers
  • Other stability and performance updates
  • 10DLC campaign registration for U.S. local numbers
  • Toll-free number registration
  • SMS spam filter and scoring to improve carrier deliverability
  • Fallback values in merge variables if contact data is missing a variable
  • Other stability and performance updates
  • Added options to reassign or delete an email inbox
  • Introduced changing Caller IDs with verified numbers
  • Increased visibility for account balance and warning when the account balance is negative
  • Introduced additional campaign stats including stats per campaign template
  • Added options to track bounced or out-of-office replies in email campaigns
  • Recipients in your do-not-contact (DNC) list will no longer receive any scheduled or campaign emails or SMS
  • Other stability and performance updates
  • Video tutorials
  • Now tracking the exact number of new contacts created from csv uploads
  • Well-formed urls in custom data are now clickable
  • Stability and performance updates
  • In-app notifications for new inbound SMS and email messages
  • Email notification for new SMS messages (capped at 1 per 30 minutes)
  • Add contacts to multiple groups when uploading CSV
  • Option to apply a coupon to a subscription
  • Import contacts from Stripe
  • Stability and performance updates