Changelog
Follow up on the latest improvements and updates.
RSS
Highlighted Features
- Goals and Benchmarks for setting team-level goals and tracking progress toward desired productivity improvements.
- Sentiment Analysis for campaign/sequence replies
Updates
- Now displaying campaign step title above each step for easier step identification
- Added additional directory pages for company data for easier discovery
- Added an option to specify recharge to amount for account auto-reload
- Now displaying workspace logo when switching workspaces for easier identification
- Default to recording and transcribing all campaign calls
- Now showing card decline reason when making a payment
Bug fixes
- Fixed an issue with extending ACW in the call bar causing a page error
- Fixed call duration format shown in HubSpot
- Fixed an issue with inbox plan upgrade not properly applied for some users
- Fixed an issue with the licenses tab in plans and billing not loading properly for some users
- Fixed an issue with out-of-office reply detection
- Fixed an issue with call sequence stats not showing properly
- Other stability and performance updates
Updates
- Implemented Opt-out/Unsubscribe option for both email and SMS campaigns.
- Updated the sitemap for company data pages, making it easier for users to access company information.
Bug fixes
- Resolved an issue where associated member info was not showing up in HubSpot.
- Implemented other stability and performance updates for an enhanced user experience.
- Brand new call details page with transcription, speaker diarization, call summary, action items, sentiment analysis, and entity identification.
- Now consistently showing member assigned to a conversation
- Other stability and performance updates
- Forward Distrobird calls to external numbers
- Other stability and performance updates
- 10DLC campaign registration for U.S. local numbers
- Toll-free number registration
- SMS spam filter and scoring to improve carrier deliverability
- Fallback values in merge variables if contact data is missing a variable
- Other stability and performance updates
- Added options to reassign or delete an email inbox
- Introduced changing Caller IDs with verified numbers
- Increased visibility for account balance and warning when the account balance is negative
- Introduced additional campaign stats including stats per campaign template
- Added options to track bounced or out-of-office replies in email campaigns
- Recipients in your do-not-contact (DNC) list will no longer receive any scheduled or campaign emails or SMS
- Other stability and performance updates
- Video tutorials
- Now tracking the exact number of new contacts created from csv uploads
- Well-formed urls in custom data are now clickable
- Stability and performance updates
new
improved
Distrobird Updates: September 24 - 29 (2023)
- In-app notifications for new inbound SMS and email messages
- Email notification for new SMS messages (capped at 1 per 30 minutes)
- Add contacts to multiple groups when uploading CSV
- Option to apply a coupon to a subscription
- Import contacts from Stripe
- Stability and performance updates